1.If you choose “engrave any language”,please let me know the letters you want to customize
2.If you forget to tell me the name you want to customize, I will contact you. If you haven’t responded to the information after 3 days, because the platform has a requirement for the delivery time, we will send you without names, if you still want to customize the product, please Contact me, I can also customize it for you.
3.Customized products require a production period of 7-10 days. If you want to get products faster, choose a faster logistics method.
1.If the goods you order is free shipping,it means the parcel will be shipped by free shipping,the shipping way will be confirmed according to the order cost by us directly.A
2.If the goods you order need you pay the shipping cost,then you can pay it according to your own request,if you need the parcel is safer and faster,please you choosee any Registered shipping way;
3.If you need DHL,Fedex or TNT these express fast shipping way,then your order amount will be over 300usd or you can pay the shipping cost directly.
4.If you are Russia customer,please you leave your FULL NAME,or the parcel cannot be sent out;
All of the customers need to leave us English Name and Address or the parcel also cannot be sent to your right place.
1.If you like our goods,your FIVE star feedback to us will be highly appreciated and also will give us much encourage!
2.Certainly if the goods has anything which you do not like,please you tell us directly,we will give you satisfied answer within 24hours.but please you donot leave negative feedback before we deal with it;
3.If you has not got the parcel,please you read below message clearly according to your order shipping way and time:
Shipping byYanwen Economic Air Mail and China Post Ordinary Small Packet Plus,China Post Registered Air Mail;AliExpress Standard Shipping;AliExpress Saver Shipping;AliExpress Premium Shipping;Russia Air.if your order time passed 60days please you dispute to say you have not got the goods directly,so that here we can refund you;or we have no any button to refund.Please you pay more attention to the protection time:60days!ButBrazil protection time is 120days;
Shipping byFedex,DHL or any fast express shipping,generally speaking it will need about 7-15days to get to your door,if you has not got the parcel after we sending out,you should contact us directly,then we can check what is reason and deal with it for you well.
thank you very much dear all customers,enjoy shopping!