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Tronsmart Onyx Ace TWS Wireless Earbuds QualcommBluetooth Earphones with 4 microphones,Noise Cancellation,24H Play timeTronsmart Onyx Ace TWS Wireless Earbuds QualcommBluetooth Earphones with 4 microphones,Noise Cancellation,24H Play timeTronsmart Onyx Ace TWS Wireless Earbuds QualcommBluetooth Earphones with 4 microphones,Noise Cancellation,24H Play timeTronsmart Onyx Ace TWS Wireless Earbuds QualcommBluetooth Earphones with 4 microphones,Noise Cancellation,24H Play timeTronsmart Onyx Ace TWS Wireless Earbuds QualcommBluetooth Earphones with 4 microphones,Noise Cancellation,24H Play timeTronsmart Onyx Ace TWS Wireless Earbuds QualcommBluetooth Earphones with 4 microphones,Noise Cancellation,24H Play time

Tronsmart Onyx Ace TWS Wireless Earbuds QualcommBluetooth Earphones with 4 microphones,Noise Cancellation,24H Play time

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Product Description

Tronsmart Onyx Ace TWS Bluetooth 5.0 Earphones Qualcomm aptX Wireless Earbuds Noise Cancellation Headphones with 4 Microphones

1. Tronsmart Onyx Ace TWS Bluetooth 5.0 Earphone;
2. Supports Noise Cancellation;
3. Supports APTX with Qualcomm® Chip;
4. Up to 24 hours Playtime;
5. Supports Volume Control;
6. Support Voice Assistant and Touch Control.

We are Tronsmart Company, and all of our products have 18-month warranty.

Free Soft Silicone Cases for earphones

Five colors for choosing

Ultra Clear and Loud

4 microphones and Environment Noise Cancellation technology guarantee crystal-clear and loud call quality.

Genuine Qualcomm

The genuine Qualcomm® chip provides the most stable connection, delivering exceptional performance with consistent audio streaming.

Lossless aptX Audio

True Qualcomm® aptX™ audio technology works with the enlarged 13mm driver to deliver hi-fidelity studio quality sound that’s clear and bassy.
*Lossless aptX audio only for those compatible devices.

24-Hour Playtime

Up to 5 hours on a single charge
Up to 24 hours with the charging case
*All data based on 50% volume level. Actual results may vary by music genres, volume level, environmental conditions and more

Pressure-free Design

Wearing too comfortable to feel like nothing’s there.

One-Tap Control

Tap the earphone gently to access to core functions easily without reaching for your phone.

Go Mono or Stereo

Give you the freedom to wear one or both earphones.

IPX5 Sweatproof

Against sweat, splashes and rain.

Instant Auto-Connection

Open the case cover, the earphones will recognize and connect to your phone instantly.

USB-C Fast Charging

Provides a more stable and faster charging.

Voice Access

Activate Siri or Google assistant from the earphones via a simple tap.

Pocket-friendly Size

Four indicators for telling the remaining power

If four LED lights go on in sequence it means that the charging case is recharging.

The First LED lights goes on when the right earbuds is charging.

The Fourth LED lights goes on when the left earbuds is charging.

FAQ:

(1)
Q: What functions can be achieved through touch control?
A: Volume up/down, pause/play, previous/next track, answer/end/reject a phone call, activate the voice assistant.

(2)
Q: What audio codec does the Onyx Ace support?
A: AAC, SBC and aptX (aptX is for those compatible devices only).

(3)
Q: Can I use the Left or Right earphone alone?
A: Yes, you can.

(4)
Q: Do the earphones supports auto-connection when I open the case cover? Or do I need to take out the earphones?
A: The earphones will auto re-connect to your phone when you open the case cover.

(5)
Q: How long can I use the earphones once a time?
A: On the 50% volume level, the playtime is about 5 hours. With the charging case, the playtime can be up to 24 hours. The playtime depends on the volume level, music genres, environmental conditions and more.

(6)
Q: Is the Onyx Ace noise cancelling?
A: Equipped with quad-microphone system, Environment Noise Cancellation and cVc 8.0 noise cancellation technologies, Onyx Ace guarantees crystal clear calls by filter out the background noise. But it does not have ANC technology.

(7)
Q: Is the Onyx Ace waterproof?
A: Yes, the earphones have IPX5 protection but the charging case is not waterproof.

(8)
Q: How long does it take to fully charge the earphones?
A: About 1.5 hours.

(9)
Q: How long does it take to fully charge the charging case?
A: About 1.5 hours.

(10)
Q: Is there any indicator light to know the remaining battery of the charging case?
A: Yes, there are four LED indicators on the case to show the remaining power.

(11)
Q: Does it support to pair with Apple Watch via Bluetooth?
A: Yes. It can be paired with your Apple Watch via Bluetooth.

(12)
Q: What’s the charging port? Micro or USB-C?
A: It’s the USB-C charging port. And it comes along with a USB-A to USB-C charging cable.

(13)
Q: How much do the earphones weight?
A: About 4g / 0.14oz each. And the weight of the charging case with earphones is about 45g / 1.59oz.

What’s in the box

1 x Onyx Ace True Wireless Earphones with Charging Case
1 x Charging Cable
1 x Warranty Card
1 x User Manual

Specifications

Model: Tronsmart Onyx Ace
Chip: Qualcomm® QCC3020
Bluetooth version: Bluetooth 5.0
Bluetooth profile: HFP/HSP/AVRCP/A2DP
Audio codec: aptX, AAC, SBC
Connection distance: Up to 15 meters / 50 feet
Driver: 13 mm
Microphone sensitivity: -42dB ± 1dB
Audio frequency range: 20 – 20K Hz
Playtime (varies by volume level and content): Earphone: up to 5 hours (50% volume)
Charging case: up to 24 hours (50% volume)
Battery: Earphone: 40 mAh
Charging case: 400 mAh
Input: Earphone: 35 mA max.
Charging case: 300mA max.
Charging time: Earphone: about 1 hour 20 minutes
Charging case: about 1 hour 30 minutes
Standby: Earphone: about 60 hours
Charging case: 90 days
Dimension: Earphone: 39 x 16.5 x 16.8 mm / 1.54 x 0.65 x 0.66 inches
Charging case: 48 x 23 x 57.5 mm / 1.89 x 0.9 x 2.26 inches
Weight: Earphone: about 4 g / 0.14 oz
Charging case: about 37 g / 1.31 oz

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Item Specifics

Brand Name: 
 Tronsmart
Vocalism Principle: 
 Dynamic
Control Button: 
 No
Active Noise-Cancellation: 
 Yes
Communication: 
 True Wireless
Volume Control: 
 Yes
Style: 
 In-Ear
Sensitivity: 
 42dB
Wireless Type: 
 Bluetooth
Is wireless: 
 Yes
Line Length: 
 0m
Support APP: 
 No
Function: 
 for Video Game
Function: 
 Common Headphone
Function: 
 For Mobile Phone
Function: 
 HiFi Headphone
Function: 
 Sport
Function: 
 Kids' Headphones
Plug Type: 
 L Bending
Package List: 
 User Manual
Package List: 
 Charging case
Package List: 
 Charging Cable
Impedance Range: 
 up to 32 Ω
Connectors: 
 Type c
Model Number: 
 Tronsmart Onyx Ace TWS Bluetooth 5.0 Earphones
Earcups Type: 
 Semi-open
Bluetooth Version: 
 5.0
Codecs: 
 Apt-X
Driver Diameter: 
 13mm
Resistance: 
 32Ω
Waterproof: 
 Yes
Frequency Response Range: 
 20 - 200000Hz
With Microphone: 
 Yes
Features: 
 Apple Siri Support
Charging Method: 
 Charging case
Magnet Type: 
 Other
Chip: 
 Qualcomm QCC3020, supports aptX, AAC, SBC
TWS: 
 TWS Bluetooth Earphones
Noise Cancellation: 
 Support
Touch Control: 
 Support Touch Control
Bluetooth: 
 Bluetooth 5.0
Voice Assistant: 
 Support Voice Assistant
Playtime: 
 Up to 24 hours Playtime
Waterproof: 
 IPX5 Waterproof
Connection distance: 
 Up to 15 meters / 50 feet

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse will be shipped depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS or Fedex

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of personalizebox (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of personalizebox.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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